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Refund Policy

Last updated: March 2025 · theglowwell.com

Our Commitment

7-Day Happiness Guarantee

We want The Glow Well Anti-Aging Playbook to genuinely help you. If you go through the guide, try building a routine from it within 7 days of purchase, and still feel it brought you no clarity or value — email us and we will make it right. No interrogation, no hoops.

Eligibility for a Refund

Because our products are digital downloads that are delivered immediately upon purchase, we offer refunds on a case-by-case basis within 7 days of your purchase date.

To be eligible for a refund, you must:

  • Request a refund within 7 days of the original purchase date
  • Have genuinely engaged with the product — not simply changed your mind
  • Contact us with a brief explanation of why the guide did not meet your needs

How to Request a Refund

Email us at theglowwellcollective@gmail.com with:

  • Your name and the email address used at checkout
  • Your order number (found in your purchase confirmation email)
  • A brief note on why the product did not work for you

We will respond within 2 business days. Approved refunds are processed through Lemon Squeezy and typically appear within 5–10 business days depending on your bank or card provider.

Non-Refundable Situations

We are unable to offer refunds in the following cases:

  • Requests made more than 7 days after the purchase date
  • Purchases where the coupon or discount code was already applied at checkout
  • Cases where the product has been redistributed or shared in violation of our Terms of Service
  • Technical issues caused by your own device or software — please contact us first and we will help resolve any access issues

Technical Issues

If you experience any issues downloading or accessing your purchase, contact us before requesting a refund. Most issues can be resolved quickly and we want to make sure you actually get to use what you paid for.

Questions

The Glow Well

Email: theglowwellcollective@gmail.com

Website: theglowwell.com

We typically respond within 1–2 business days.


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